To be eligible for returns and refunds, you should report your case within 24 hours upon delivery of your items and is subjected to a mandatory review and investigation process by our Customer Support team. When filing your report, kindly provide us with your order number, several pictures of the wrong item, and reasons on why are you requesting for a return or refund.
In all other cases, it is the responsibility of the recipient to return the wrong item to us in its original form to our company.